Rise Up Privacy Policy

Last updated: August 2, 2026

Operator: Joseph S Apps, LLC
App: Rise Up Social, including Rise Up, Hopeless Ro, In Search Of, Black Business Finder, groups, clips, direct messages, business pages, and related services.
Contact: itsjosephsapps@gmail.com

1. Overview

This Privacy Policy explains how Joseph S Apps, LLC, doing business through Rise Up Social, collects, uses, discloses, stores, protects, and retains information when you use the Rise Up mobile applications, websites, pages, content, features, communications, and related services that link to this Privacy Policy (collectively, the “Service”).

The Service includes the Rise Up social network, profiles, posts, clips, comments, reposts, likes, galleries, groups, My Circle, contact suggestions, direct messages, In Search Of marketplace listings and messages, Black Business Finder, business pages, verification features, push notifications, Hopeless Ro dating, Ro Signal, Ro Map, First Five, Rose Room, safety tools, and future features that are part of Rise Up.

By using the Service, you understand that your information will be collected and used as described in this Privacy Policy. If you do not agree, do not use the Service.

2. Important Privacy Notes

• Public sharing: Public posts, profile information, business pages, public group activity, listings, and other public content may be visible to other users.
• Dating separation: Hopeless Ro dating photos and dating profile details are intended to stay separate from your main Rise Up profile and Rise Up gallery, except where the app clearly labels Hopeless Ro activity, conversations, or notifications.
• Location: Your exact device location is not intended to be shown to other users. Hopeless Ro may use device location to calculate approximate nearby discovery and Ro Signal zones.
• Messages: Rise Up, Hopeless Ro, and In Search Of may each have their own messaging context, while messages may also appear in the unified Rise Up DM inbox with labels.
• Verification: A V-check badge indicates that certain verification steps were completed. It does not guarantee identity, safety, background, or truthfulness.
• User control: Other users may screenshot, copy, save, share, report, or misuse content you post or send. Do not share information you are not comfortable losing control over.

3. Information We Collect

3.1 Account and Sign-In Information

We may collect your name, first name, last name, display name, username, email address, phone number, password credentials handled by our authentication provider, authentication identifiers, sign-in method, account creation date, device sign-in state, account settings, verification status, and related security information.

3.2 Profile Information

We may collect profile photos, cover photos, first name and last initial, full name for account setup, username, bio, city, state, profile type, interests, followers, following, friends, friend requests, blocks, mutes, reports, public gallery items, captions, folders, and other profile details you choose to provide.

3.3 User Content

We collect content you create, upload, post, send, receive, save, or interact with, including text posts, photos, videos, clips, captions, comments, replies, likes, reposts, saved content, group posts, group details, group messages if enabled, direct messages, marketplace listings, business page content, dating profile answers, First Five messages, Rose Room messages, reports, support requests, and safety notes.

3.4 Contacts and Suggestions

If you allow contact access, we may process names, phone numbers, email addresses, and related contact information from your device to help find people you may know, suggest friends, suggest follows, and improve contact-based discovery. You can deny or revoke contact permission through your device settings. Contact-based suggestions do not guarantee that a user is your friend, family member, customer, or known contact.

3.5 Verification Information

If you choose to verify your account, we may collect and process email verification status, phone number, verification code status, verification timestamps, verification attempt information, and related identifiers. This information helps support account security and the V-check badge. Verification does not mean we have verified every aspect of a user’s identity or background.

3.6 Location Information

We may collect city and state that you enter manually or select during onboarding. We may collect ZIP code if you use a ZIP lookup feature. If you allow device location access, we may process device location to set city/state, support nearby discovery, show distance, operate Ro Signal, operate Ro Map, calculate approximate two-square-mile discovery areas, improve map filters, and show nearby profiles, businesses, or listings.

For Hopeless Ro, exact device location is not intended to be displayed to other users. We may process precise location to create or update an approximate zone, distance, or map area. The app may store approximate or snapped location data, such as a broad area center, city/state, distance, or location freshness information, to operate discovery features.

3.7 Hopeless Ro Dating Information

If you use Hopeless Ro, we may collect dating-only profile photos, date of birth or age information, public dating display name, city/state, dating profile answers, short bio, “why I’m here,” ideal match, ideal first date, height, body type, occupation, education, children/family plans, faith, dating pace, love language, communication style, Ro Signal status, Ro Map settings, distance filter, date readiness score, readiness note, saved roses, blocks, reports, First Five requests, First Five messages, Rose Room decisions, Rose Room messages, media attachments, and dating safety activity.

3.8 In Search Of Marketplace Information

If you use In Search Of, we may collect listings, titles, descriptions, photos, prices, categories, city/state, seller or buyer information, service information, saved listings, listing views, listing messages, and marketplace safety reports.

3.9 Black Business Finder and Business Page Information

If you use Black Business Finder or business pages, we may collect business names, categories, descriptions, addresses or service areas, contact information, website links, photos, claim status, owner/admin information, map or location information, reviews or interactions if available, and communications related to the business.

3.10 Device, Technical, and Usage Information

We may collect device type, operating system, app version, device identifiers provided by the platform, push notification token, crash logs, diagnostics, IP address, approximate network information, security logs, feature usage, page views, timestamps, error logs, and information needed to operate, protect, troubleshoot, and improve the Service.

3.11 Safety, Moderation, and Support Information

We may collect reports, reported content, blocked accounts, moderation actions, safety check-ins, support messages, appeals, enforcement notes, account status, legal request information, and data needed to investigate abuse, fraud, harassment, child safety concerns, impersonation, scams, or other violations.

4. How We Use Information

We use information to:

• Create, authenticate, secure, and manage user accounts.
• Operate profiles, feeds, clips, comments, groups, My Circle, follows, friends, galleries, business pages, marketplace listings, Black Business Finder, Hopeless Ro, Ro Signal, Ro Map, First Five, Rose Room, DMs, and notifications.
• Show public content and profile information according to the features you use and the settings available.
• Connect people through follow suggestions, friend suggestions, contact suggestions, group suggestions, nearby dating discovery, marketplace messages, and business discovery.
• Provide V-check email and phone verification features.
• Send push notifications, email messages, verification messages, account alerts, safety alerts, dating request alerts, message alerts, and support communications.
• Label and route messages by context, including Rise Up, Hopeless Ro, and In Search Of.
• Maintain privacy and safety controls, including blocks, reports, message requests, age restrictions, moderation tools, and dating safety features.
• Review reports, enforce our Terms, remove prohibited content, restrict accounts, and protect users, children, the public, and the Service.
• Detect, investigate, and prevent spam, fraud, abuse, harassment, impersonation, scams, illegal activity, security incidents, and policy violations.
• Comply with legal obligations, lawful requests, platform requirements, child safety laws, and law enforcement requests when applicable.
• Analyze performance, fix bugs, troubleshoot crashes, improve navigation, reduce duplicate notifications, improve app stability, and develop new features.

5. How Information Is Shared

5.1 With Other Users

We share information with other users when you use public or interactive features. Examples include public profile information, first name and last initial, profile photo, cover photo, posts, clips, comments, likes, reposts, group membership or activity, public business pages, marketplace listings, distance or city/state, dating profile information, Ro Signal visibility, saved or connected dating status, and messages you send to another user.

5.2 With Message Recipients

Messages and media you send may be visible to recipients. Recipients may screenshot, copy, save, report, or share messages. We cannot control what recipients do with content after they receive it.

5.3 With Service Providers

We may share information with vendors and service providers that help us operate the Service, such as cloud hosting, authentication, database, file storage, push notifications, maps, analytics, crash reporting, email delivery, SMS or phone verification, app distribution, security, and customer support providers. These providers may process information according to their own terms and our instructions where applicable.

5.4 For Safety, Legal, and Protection Purposes

We may preserve, use, or disclose information if we believe it is necessary to comply with law, legal process, platform requirements, child safety obligations, law enforcement requests, emergency requests, or to protect the rights, safety, and property of users, children, the public, Rise Up, Joseph S Apps, LLC, or others.

5.5 Business Transfers

If all or part of the Service or business is sold, transferred, financed, reorganized, merged, or acquired, information may be transferred as part of that transaction, subject to applicable law.

6. Public Content and User Responsibility

Public content can be seen by other users and may be copied, indexed, stored, screenshotted, shared, or distributed outside the Service by others. You are responsible for the content you choose to post or send. Rise Up is not responsible for misuse, misrepresentation, screenshots, copying, off-platform sharing, or unauthorized use of content by other users.

7. Children’s Privacy

Rise Up is not directed to children under 13, and we do not knowingly allow children under 13 to create accounts. If we learn that we have collected personal information from a child under 13 without required consent, we may delete the information and restrict the account.

Hopeless Ro is strictly for users 18 and older. Users under 18 may not access dating features. If you believe a child or underage user is using the Service improperly, contact us at itsjosephsapps@gmail.com.

8. Child Safety and CSAM

We have zero tolerance for CSAM and child sexual exploitation. If we become aware of suspected CSAM or child exploitation, we may remove content, disable accounts, preserve relevant information, and report to appropriate authorities or child safety organizations as required or appropriate. Do not send CSAM to us by email. Report the profile, message, post, group, listing, or content location instead.

9. Data Retention

We keep information for as long as needed to provide the Service, operate features, comply with law, resolve disputes, enforce agreements, maintain safety, prevent abuse, and support legitimate business purposes. Some content may remain in backups, logs, reports, moderation records, message histories, legal records, or copies shared by other users even after you delete content or your account.

Deleted or closed First Five and Rose Room conversations may be retained for a limited time or longer where needed for safety, reporting, abuse prevention, legal compliance, or dispute resolution.

10. Account Deletion and Privacy Requests

You may request account deletion or privacy support by using available in-app tools or contacting itsjosephsapps@gmail.com. We may need to verify your identity before processing certain requests. We may retain information where permitted or required by law, including for safety, fraud prevention, legal compliance, dispute resolution, backups, or enforcement records.

11. Security

We use reasonable administrative, technical, and organizational measures intended to protect information. However, no app, website, network, database, or transmission is completely secure. We cannot guarantee absolute security, uninterrupted access, or that unauthorized parties will never defeat our safeguards.

12. Push Notifications and Communications

If you allow notifications, we may send messages about account activity, DMs, friend requests, group activity, marketplace messages, Hopeless Ro requests, First Five updates, Rose Room updates, safety alerts, verification, and other Service activity. You can manage push notifications through your device settings and in-app settings where available.

13. Third-Party Links and Services

The Service may include links to third-party websites, businesses, social profiles, booking pages, maps, app stores, payment providers, or other services. We are not responsible for the privacy practices, content, accuracy, safety, or availability of third-party services. Review their terms and privacy policies before using them.

14. International and State Privacy Rights

Depending on where you live, you may have privacy rights such as requesting access, correction, deletion, portability, restriction, objection, or information about how your data is used. To make a request, contact itsjosephsapps@gmail.com. We will respond as required by applicable law and may ask for verification.

15. No Sale of Personal Information

We do not sell personal information in the ordinary meaning of selling a customer list for money. If our practices change or if applicable privacy laws define “sale” or “sharing” differently, we will update our disclosures as required.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as the Service changes, as we add features, or as legal requirements change. The “Last updated” date shows when this Privacy Policy was last revised. Continued use of the Service after an update means you acknowledge the updated Privacy Policy.

17. Contact

For privacy requests, child safety concerns, support, or questions, contact Joseph S Apps, LLC at itsjosephsapps@gmail.com.