Terms and Conditions
Your Custom Songz Terms and Conditions
Official policy page maintained by Joseph S Apps, LLC.
Effective and Last Updated: August 31, 2026
Operator: Joseph S Apps, LLC, North Carolina, United States
Support: joseph@josephsapps.com
1. Acceptance of Terms
These Terms and Conditions ("Terms") govern your access to and use of Your Custom Songz, including the iOS and Android applications, website, customer portal, custom-song builder, original music store, private listening rooms, downloads, support tools, and related services (collectively, the "Service"). The Service is operated by Joseph S Apps, LLC ("Joseph S Apps," "we," "us," or "our").
By tapping Agree & Continue in an app, creating an account, placing an order, purchasing or downloading music, opening a private listening room, or otherwise using the Service, you agree to these Terms and acknowledge the Your Custom Songz Privacy Policy. If you do not agree, do not use the Service.
2. Eligibility and Accounts
You must be at least 18 years old, or use the Service with the involvement and permission of a parent or legal guardian. You agree to provide accurate information, keep your credentials secure, and accept responsibility for activity under your account. You may not impersonate another person, create an account through unauthorized automated means, or use the Service unlawfully.
3. The Service
Your Custom Songz offers made-to-order original songs and Joseph S Apps original music for streaming or purchase. Available features, catalog titles, prices, add-ons, estimated delivery windows, licenses, and purchase methods may change. The description and price shown at checkout control the order.
Custom-song packages currently cover individual songs. Adding more songs to an order may change the estimated delivery window. Rush delivery and artwork are optional only when displayed and purchased. Delivery estimates are good-faith estimates, not guaranteed deadlines, and may be affected by the completeness of the brief, revision requests, technical issues, extraordinary events, or circumstances outside our reasonable control.
4. Custom-Song Submissions
You may submit names, dates, stories, preferences, reference information, and other material for a custom song. You represent that you have the right and permission to submit that material and request its use. Do not submit illegal, threatening, defamatory, infringing, exploitative, or malicious content, or private information you are not authorized to share.
Musical references are used for general direction such as mood, genre, energy, instrumentation, or vocal qualities. We do not promise to copy protected lyrics, melodies, recordings, or the exact identity or style of a living artist.
5. Creative Process, Samples, Revisions, and Approval
You are responsible for reviewing project information, samples, spelling, names, pronunciations, dates, lyrics, artwork, and requested details. Approval of a sample or direction authorizes us to continue in that direction. Included revisions, if any, are those displayed at checkout or in the project portal. A revision is a reasonable adjustment within the original brief; a new concept, major rewrite, new story, changed genre, or replacement of previously approved direction may require a new order or additional fee.
Failure to provide timely feedback may delay delivery. We may use reasonable creative judgment to fill gaps in your questionnaire or instructions.
6. Prices and Payment
Prices are shown in U.S. dollars unless stated otherwise. Website payments are processed by Stripe. If a purchase is offered through Apple or Google payment systems, their payment, billing, and refund rules also apply. Taxes may be added where required. An order is not accepted until payment is confirmed.
Promotions, discounts, and share codes have no cash value and may be limited, changed, deactivated, or refused in cases of error, misuse, or suspected fraud.
7. Final Sales, Cancellations, and Refunds
Because songs, artwork, licenses, downloads, and other digital products are delivered digitally or created specifically for the customer, purchases are final and nonrefundable once payment is completed, production begins, access is granted, or a download is made, except where applicable law requires otherwise. Custom work begins promptly after purchase.
If we cannot fulfill a paid order, we may offer a replacement, account credit, revised delivery plan, or refund at our discretion. Duplicate charges or clear billing errors should be reported promptly to joseph@josephsapps.com. Purchases processed by Apple or Google may need to be handled through that platform.
8. Personal-Use Music License
Unless a separate written license expressly says otherwise, purchasing or downloading a song or album grants the purchaser a limited, nonexclusive, nontransferable, revocable license for personal listening and private enjoyment only. Ownership of the recording, composition, lyrics, artwork, brand, and other intellectual property does not transfer.
The personal-use license does not permit redistribution, resale, sublicensing, public posting of the audio, commercial use, advertising, business promotion, paid media, film or television synchronization, public performance, sampling, remixing, training an artificial-intelligence system, uploading the full audio to a public platform, or using the music in social-media or online videos.
9. Creator Social License and Commercial Use
A separate Creator Social License may be offered for a specific song. If purchased, that license permits the named creator to use that song in eligible social-media or online videos according to the license terms shown at purchase. Buying an album does not automatically license every track for social-video use; each desired song requires its own applicable license.
Business advertising, brand campaigns, client work, film, television, games, large-channel use, resale, distribution, or other commercial uses require advance written permission and a separate agreement from Joseph S Apps, LLC. Contact joseph@josephsapps.com before using music beyond personal listening.
10. Streaming, Downloads, and Private Listening
Free featured singles may be streamed in full while downloads remain paid. Other public album tracks may be limited to previews. Purchased music appears in the authorized customer library, subject to account and technical availability.
Private-listening links and codes are confidential invitations for the intended recipients. Recipients may stream only the invited album and may not download, redistribute, record, extract, publish, share the link or code, or use the music commercially. Access may be limited, revoked, or changed to protect the music and Service.
11. Downloads and Device Responsibility
You are responsible for maintaining compatible devices, internet access, available storage, and backups of legally downloaded files. We may provide replacement access when reasonably available, but we do not guarantee permanent hosting or unlimited future re-downloads. Do not bypass access controls, extract protected streams, or attempt to reach another customer's files.
12. Acceptable Use
You may not misuse the Service; interfere with its operation; probe or bypass security; scrape or automate access without permission; upload malware; harass others; obtain unauthorized music or account access; share protected download URLs; infringe intellectual-property, privacy, publicity, or other rights; or use the Service for illegal activity. We may investigate, restrict, suspend, or terminate access when we reasonably believe misuse or risk has occurred.
13. Intellectual Property
Your Custom Songz names, branding, app and website design, source code, workflows, text, graphics, catalogs, recordings, compositions, lyrics, artwork, and service materials are owned by Joseph S Apps, LLC or its licensors and are protected by applicable laws. Except for the limited license expressly granted with a purchase, no right is granted by implication.
You retain ownership of original material you submit. You grant us a limited license to use, reproduce, edit, store, and process that material only as reasonably needed to operate the Service and fulfill, support, secure, and document your order.
14. Third-Party Services and Stores
The Service may rely on Firebase, Google Cloud, Apple, Google, Stripe, Firebase Hosting, email, hosting, and other third-party services. Their terms may apply to your use of their systems. We are not responsible for outages, policies, or acts of third parties outside our control.
15. Apple App Store Terms
If you use the iOS app, you acknowledge that these Terms are between you and Joseph S Apps, LLC, not Apple. Apple is not responsible for the app, support, maintenance, warranties, or claims relating to the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce the applicable App Store provisions against you. Your use of the app must also comply with the App Store Terms of Service.
16. Disclaimers
To the maximum extent permitted by law, the Service and all content are provided "as is" and "as available." Creative work is subjective, and we do not guarantee that every result will match every personal preference. We do not warrant uninterrupted, error-free, or permanently available access, or compatibility with every device, platform, or third-party service.
17. Limitation of Liability
To the maximum extent permitted by law, Joseph S Apps, LLC and its members, contractors, licensors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost opportunities, lost data, third-party platform claims, or service interruptions arising from or related to the Service. Our aggregate liability for a claim will not exceed the amount you paid for the specific product or service giving rise to the claim during the preceding twelve months. Some jurisdictions do not allow certain exclusions or limits, so parts of this section may not apply to you.
18. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Joseph S Apps, LLC and its members, contractors, licensors, and service providers from claims, losses, liabilities, and reasonable costs arising from your submitted material, misuse of the Service, unauthorized use or distribution of music, violation of these Terms, or violation of another person's rights.
19. Termination
You may stop using the Service at any time. We may suspend or terminate access for violation of these Terms, fraud, abuse, unauthorized distribution, security risk, legal requirements, or discontinuation of the Service. Provisions concerning ownership, licenses, payment, disclaimers, liability, indemnification, and disputes survive termination.
20. Governing Law
These Terms are governed by the laws of North Carolina and applicable United States federal law, without regard to conflict-of-law rules, except where mandatory consumer-protection law provides otherwise.
21. Changes to These Terms
We may update these Terms as the Service changes. If a change is material, we may provide notice in the app, on the website, by email, or by asking you to accept the updated Terms. Continued use after the effective date constitutes acceptance where permitted by law.
22. Contact
Questions about these Terms, licensing, or the Service may be sent to joseph@josephsapps.com.
Joseph S Apps, LLC
North Carolina, United States